To win the battle for deposits and growth, top-quality banking experiences across all channels went from “nice to have” to essential.
That's why you'll absolutely need all the latest benchmarks, insights, and analyses from 384 of your peers for building your future strategy
Get the 44-page report
WITH ALL THE CUTTING-EDGE INSIGHTS ON TECH
FINANCIAL INSTITUTION EXECUTIVES SURVEYED
CHARTS WITH JUICY ANALYSES
“Financial Institutions know they need to transform. The definition of “transformation” is different for every bank or credit union, but one thing is certain—they know it’s necessary to meet the demands of consumers. The increases in wallet share, lending, deposits, and clients that financial executives desire will come with differentiated service experiences.
Connectivity between fintechs, banking cores, technology, and the services a financial institution offers will be the force multiplier for scaling innovation faster.”
- John W. Smith CEO of CFM+NXTsoft
Are you keeping up with the TECH TRENDS?
12% Sales Increase
Tech investments have increased sales 12% YOY
CX is Critical
72% of FIs are determined to enhance their digital CX. And 61% are also modernizing the branch experience.
Fintechs Are Key
69% say integrated fintech partners are critical to their tech investment strategy
Tech Fuels Sales
FIs spending over $500K on tech are 26% more likely to see sales rise
Universal Associates
68% are using Universal Associates to enhance branch experiences. And 84% of them are seeing increases in client convenience.
Digital Dominates
74% of FIs say improving digital and mobile product offerings is critical to boosting revenue
What do the experts have to say about the trends in this report?
View the webinar recording to get a 3-dimensional perspective from a $26b bank, a fintech CIO, and a seasoned industry analyst on the industry trends.
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